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  1. General
    Orders placed by private or commercial customers with Concept 2 (Schweiz) GmbH, 6340 Baar are subject to these general terms and conditions. Concept 2 (Schweiz) GmbH is the contracting party. Contradictory or conflicting conditions of the customer will not be accepted or acknowledged.
  2. Prices
    All prices listed include the statutory VAT. The prices from the date the order was placed apply. Change in prices are free to Concept 2 (Schweiz) GmbH but will be communicated either via price list or in the webshop.
  3. Dispatch of products
    Concept2 (Schweiz) GmbH deliver its products to Switzerland and Liechtenstein solely at the prices indicated on Small goods as spare or accessory parts are sent by Swiss Post or DPD, large goods such as indoor rowers and Skiergs are sent by DPD parcel service. Delivery time can vary from 2 – 5 days in average. Transport insurance is included in principle. Both Swiss Post and DPD deliver to „first door“ and not beyond. Concept2 offers no right of withdrawal. Unless we agree to a longer time period in writing you must advise us of any damage to the Goods which is apparent on delivery or any shortage of the Goods in writing within 7 Working Days following delivery.
  4. Reservation of proprietary rights
    Until the final settlement of the selling price all goods remain in propriety of Concept 2 (Schweiz) GmbH.
  5. Product warranties
    • Frame Parts: Five Year Limited Warranty
    • All other Parts - Two Year Limited Warranty
    • Global warranty policy of Concept2 Ltd applies:
  6. Payment methods
    Concept 2 (Schweiz) accepts the following payment instruments:
    • Payment in advance to our UBS bank account.
  7. Applicable Law
    The law of Switzerland. Place of jurisdiction: 6340 Baar
  8. Protection of privacy
    All data will be kept confidential and not forwarded to third parties. Concept 2 (Schweiz) GmbH, Blegistrasse 21, 6340 Baar